F.A.Q.

Is onsite parking available?

We have customer parking available in our driveway, or there is street parking in front of the shop on Peppler Street.

Do you offer gluten free/peanut free/nut free/dairy free/vegan/dye free items etc?

We do offer alternatives by order, however we are not a gluten free/nut free/allergen free facility. If you are looking for a cake or cupcakes to suit a dietary restriction please contact the shop to place a custom order, advance notice is needed. There is an additional fee for any cakes with a dietary restriction, based on the size of the cake. *Because we are not an allergen free shop, all products may have come in contact with flour, peanuts, nuts, dairy, eggs etc*.

Do you offer alcohol free cakes/cupcakes?

In our bakery we only bake using pure vanilla extract, which does list 30% alcohol as an ingredient.

Are your cakes “sweet"? Can they be made less sweet?

Yes, our cakes/cupcakes are sweet. All of our cakes are filled and decorated with buttercream which is butter and sugar based, so they could be considered sweet. We do not alter the amount of sugar used in our recipes. If you’re not sure if you will like the sweetness, we recommend ordering cupcakes to try before ordering.

What type of cakes do you make?

Our cakes are made with 4 layers of cake with buttercream between each layer. These are traditional cake layers, rather than sponge cakes, so they are fairly dense. All of our flavour options for cake and buttercreams can be seen HERE

Do you make cakes decorated with whipped cream?

No, we do not use any whipped creams/mousses to fill or decorate cakes.

How far in advance should I place an order?

We will always try our best to accommodate your order, but to avoid disappointment try to book orders early.

• Weddings: 2-3 months (more information about wedding cakes can be found HERE)

• Custom cakes: 1+ month

• Sugar Cookies: 3+ weeks

• Online Orders: minimum of 3 business days (Order Online Here)

How much are your products?

• Signature Cakes: starting from $50.00 (Order Online Here)

• Custom buttercream cakes: start at $80

• Cupcakes: $35.00/dozen +

• Sugar cookies: $48/dozen +

• Cake pops: $42/dozen +

What if I need to make a change to my order?

Handcrafted cakes and treats require a few days of preparation. Should you need to make a change to your cake (size, flavours etc) please call as soon as possible. Changes cannot be made with less than 4 business days notice

I need to cancel my order/change dates

Deposits made on orders are non refundable. If you need to change the date of your order your deposit can be applied to a new date. Any changes to your order or date must be made atleast 4 business before your original date.

Do you deliver?

We currently do not offer delivery.

What is the recommended serving temperature of cakes and cupcakes?

Cakes and cupcakes should always be served at room temperature. For cakes we recommend taking them out of the fridge ~2-3 hours before serving so that the buttercream is at room temperature when serving. Cupcakes should be removed from the fridge at least 1-2 hour before serving.

How can I place an order?

Our buttercream cakes can be ordered online HERE. If you are looking to order a custom cake, please see our request page HERE. Or information regarding wedding cakes can be seen HERE

When is payment for an order due?

Online orders are paid in full upon booking.
Wedding orders are booked with a $100 non refundable deposit. The remainder is then due 1 week before your wedding date.